dhka7 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the dhka7 online gaming platform ("Platform", "we", "us") and the user of the platform ("you", "player"). dhka7 is committed to providing a safe and reliable online gaming environment.

By visiting the website https://dhka7.cam, creating an account, or participating in any game, you agree to comply with all provisions of these Terms. If you do not agree with these Terms, you are requested to refrain from using the platform.

These Terms apply to all pages, services, games, promotions, and any activity associated with dhka7. Our Privacy Policy and Responsible Gaming Guidelines are an integral part of these Terms and are effective alongside them.

2 Eligibility and Registration

2.1 Age and Eligibility Requirements

To participate on the dhka7 platform, you must meet the following conditions:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• You must register under your own name and all information provided must be true and accurate.
• You have no legal restriction on participating in online gaming under the laws applicable in your area.
• You are not included on any voluntary or court-ordered exclusion list.

2.2 Registration Process

You must provide accurate and complete information at the time of registration. Providing false information may result in account suspension or cancellation. Only one account per person is permitted. If the same person operates multiple accounts, all accounts will be cancelled and the associated balances may be forfeited.

2.3 Identity Verification (KYC)

dhka7 follows a Know Your Customer (KYC) process. For withdrawals above a certain amount, or at any time at the platform's discretion, you may be asked to submit one or more of the following documents:

• Scanned copy of National ID (NID) or passport
• Proof of current address (utility bill, bank statement)
• Proof of ownership of the payment method

Withdrawals may be put on hold until KYC verification is completed.

3 Account Management

3.1 Security and Password

The security of your account is entirely your responsibility. You are strongly advised not to share your login credentials with anyone. If you suspect unauthorized access, notify our support team immediately. dhka7 is not responsible for any loss resulting from unauthorized access by a third party.

3.2 Account Suspension and Cancellation

dhka7 reserves the right to temporarily suspend or permanently close an account in the following cases:

• Violation of any provision of these Terms
• Detection of suspicious fraudulent or deceptive activity
• Operating multiple accounts
• Indication of money laundering or illegal financial activity
• Failure to cooperate with the KYC verification process

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for deposits at dhka7: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200. Deposits are generally credited to the account instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Under normal circumstances, withdrawals are completed within 5 to 30 minutes. The time taken to complete a withdrawal may depend on the following:

• Status of KYC verification
• Status of wagering requirements for any applicable bonus
• Network conditions of the payment service provider

It is mandatory to use the same payment method for withdrawals as was used for the deposit, although a different method may be approved in special circumstances.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a 150% welcome bonus of up to ৳20,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x). This means the bonus amount must be wagered 10 times before it becomes eligible for withdrawal.

5.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions; details will be stated alongside each offer.
• Bonuses are only usable for gaming on the platform and are not directly withdrawable.
• Multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.
• dhka7 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If evidence of bonus abuse or bonus arbitrage is found, the bonus may be cancelled and the account may be suspended.

5.3 VIP and Cashback Program

dhka7 has three VIP tiers. Players can advance to higher tiers based on continued participation and engagement with the platform:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

VIP cashback is calculated every Monday and credited to the accounts of eligible players.

6 Gaming Rules

6.1 General Gaming Policy

All games on the dhka7 platform are conducted fairly and transparently. Each game has its own rules which can be viewed after launching the game. Players are advised to read the rules of the relevant game before starting to play.

6.2 Technical Errors

If a game result is affected by a technical error or server issue, that round will be considered void and the wagered amount will be returned. Inconsistent or unreasonable winnings displayed due to a software error will not be considered valid.

6.3 Game-Related Disputes

In the event of a dispute regarding a gaming result, our server logs will be used as the final reference. Any complaint must be reported to the support team within 72 hours of the incident.

7 Prohibited Activities

The following activities are strictly prohibited on the dhka7 platform:

• Any form of fraud, collusion, or illegal coordination with other players
• Using automated software, bots, scripts, or artificial intelligence to gain a gaming advantage
• Money laundering or illegal processing of funds through the payment system
• Misuse of chargebacks or payment reversals
• Attempting to hack or gain unauthorized access to the platform's security systems
• Harassment, intimidation, or abusive behavior toward other players
• Gaming on behalf of or for a minor

If evidence of involvement in any of the above activities is found, the relevant account will be closed immediately, the balance may be forfeited, and the relevant authorities will be notified if necessary.

8 Responsible Gaming

dhka7 is committed to ensuring a safe and responsible gaming environment. Gaming should be a form of entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, please contact us.

Players can set the following limits for themselves:

• Daily, weekly, or monthly deposit limits
• Daily session time limits
• Voluntary temporary or permanent self-exclusion

For more information on responsible gaming, visit our Responsible Gaming page.

9 Privacy and Data Protection

dhka7 treats the privacy of your personal information with the highest importance. We use SSL encryption technology to keep your information secure. We never sell or share your information with third parties.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

10 Intellectual Property

All content on the dhka7 platform — logos, designs, graphics, text, software, and other elements — is the intellectual property of dhka7 and is protected by copyright. Reproduction, distribution, or commercial use of any element of the platform without prior written permission is strictly prohibited.

11 Limitation of Liability

dhka7 bears no responsibility for the following:

• Loss caused by internet disconnection or technical issues
• Delays or failures by third-party service providers
• Loss resulting from unauthorized access to an account where the password was compromised due to your own negligence
• Financial loss resulting from gaming outcomes

Our maximum financial liability in any single incident is limited to the principal amount of the transaction involved.

12 Amendments and Termination

12.1 Amendments to Terms

dhka7 reserves the right to amend these Terms at any time without prior notice. Amended terms will take effect from the date of publication on the website. Continued use of the platform after publication will be considered acceptance of the amended Terms. You are therefore requested to visit this page regularly.

12.2 Service Termination

You may request to close your account at any time through our support team. You are advised to withdraw any eligible balance before closing your account.

12.3 Applicable Law and Jurisdiction

These Terms will be interpreted in accordance with the applicable laws. Any dispute between both parties will first be attempted to be resolved through negotiation. If negotiation fails to reach a resolution, arbitration will be followed.

12.4 Contact

For any questions or concerns regarding these Terms, please contact our 24/7 live chat support or reach us by email: [email protected]